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Privacy Policy

Last Updated: 01-01-2026

At IndiWork, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, indiwork.com, or engage with our services related to web development, design, digital marketing, and technology consulting.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information in the following ways:

Personal Information

Information you voluntarily provide, including but not limited to:

  • Name, email address, phone number
  • Company name and business details
  • Project requirements or inquiry details
  • Billing and payment information (when applicable)
  • Any information submitted via contact forms, meeting bookings, or email communication

Non-Personal Information

Information collected automatically when you interact with our website:

  • IP address, browser type, device information
  • Pages visited, time spent, referral sources
  • Cookies and usage data for analytics and performance tracking

2. How We Use Your Information

We use the collected information to:

  • Respond to inquiries and provide requested services.
  • Communicate about projects, proposals, and updates.
  • Improve our website, services, and user experience.
  • Run marketing, analytics, and performance campaigns.
  • Process payments and manage client relationships
  • Comply with legal, regulatory, or contractual obligations.

3. Cookies & Tracking Technologies

IndiWork uses cookies and similar tracking technologies to:

  • Analyze website traffic and performance.
  • Understand user behavior and preferences.
  • Support marketing and remarketing campaigns

You can control or turn off cookies through your browser settings. Disabling cookies may affect certain site functionalities.

4. Third-Party Services

We may use trusted third-party tools and platforms such as:

  • Analytics tools (e.g., Google Analytics)
  • Marketing and advertising platforms
  • CRM, email marketing, and scheduling tools
  • Payment gateways and hosting providers

These third parties have their own privacy policies and may use data only as necessary to perform services on our behalf.

5. Data Sharing & Disclosure

We do not sell, trade, or rent personal information.

Information may be shared only:

  • With service providers assisting in operations
  • When required by law or legal process
  • To protect IndiWork’s rights, security, or property
  • In connection with a business transfer or merger

6. Data Security

We implement reasonable technical and organizational safeguards to protect your data against unauthorized access, misuse, loss, or disclosure. However, no online transmission or storage method is 100% secure.

7. Data Retention

We retain personal information only for as long as necessary to:
  • Fulfill business or contractual purposes.
  • Comply with legal and regulatory requirements.
  • Resolve disputes and enforce agreements.

8. Your Rights & Choices

Depending on your location, you may have the right to:
  • Access, update, or correct your personal information
  • Request the deletion of your data.
  • Withdraw consent for marketing communications.
  • Object to or restrict certain data processing activities

To exercise these rights, please get in touch with us using the details below.

9. International Data Transfers

If you are accessing our website from outside our operating region, your information may be transferred to and processed in countries with different data protection laws. We take reasonable steps to ensure appropriate safeguards are in place.

10. Children’s Privacy

IndiWork does not knowingly collect personal information from individuals under the age of 13. If such data is discovered, it will be deleted promptly.

11. Links to External Websites

Our website may contain links to third-party websites. IndiWork is not responsible for the privacy practices or content of those sites. We encourage users to review external privacy policies.

12. Cookies & Tracking Preferences

IndiWork uses cookies and similar technologies to improve website performance, understand user behavior, and support marketing efforts. Cookies help us analyze traffic, remember preferences, and deliver relevant content.

Types of Cookies We Use

  • Essential Cookies: Required for website functionality and security
  • Performance & Analytics Cookies: Help us understand how visitors use our website
  • Functional Cookies: Remember user preferences and settings
  • Marketing & Advertising Cookies: Used for campaign tracking and remarketing

Managing Cookie Preferences

You can choose to accept, reject, or manage cookie preferences through:
  • Our cookie consent banner (where available)
  • Your browser settings

Please note that disabling certain cookies may impact website functionality or user experience.

Third-Party Cookies

Some cookies may be set by third-party services such as analytics, advertising, or embedded content providers. These third parties manage their own cookies and privacy practices.

14. GDPR (European Union & United Kingdom) Compliance

If you are located in the European Union (EU) or the United Kingdom (UK), we process your personal data in accordance with the General Data Protection Regulation (GDPR).

Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests that do not override your rights

Your GDPR Rights

You have the right to:

  • Access your personal data.
  • Correct inaccurate or incomplete data
  • Request erasure (“right to be forgotten”)
  • Restrict or object to processing.
  • Request data portability
  • Withdraw consent at any time.

To exercise these rights, please get in touch with us using the details provided in this policy.

15. CCPA / CPRA (California, United States) Compliance

If you are a California resident, you are protected under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Your Rights Include:

  • The right to know what personal information we collect and how it is used
  • The right to request access to your personal information
  • The right to request deletion of your personal information
  • The right to opt out of the sale or sharing of personal data
  • The right to non-discrimination for exercising your privacy rights

Sale of Personal Information

IndiWork does not sell or share personal information as defined under CCPA/CPRA.

Requests can be made by contacting us via email. We may verify your identity before fulfilling requests.

16. India DPDP Act, 2023 Compliance

IndiWork complies with the Digital Personal Data Protection Act, 2023 (India).

Data Collection & Consent

We collect and process personal data only for lawful purposes with clear consent, unless otherwise permitted under applicable law.

Your Rights Under the DPDP Act

You have the right to:

  • Access information about your personal data
  • Request correction or erasure of personal data
  • Withdraw consent at any time.
  • Nominate another individual to exercise rights in case of incapacity or death.
  • Raise grievances related to data processing.

Data Fiduciary Responsibility

IndiWork acts as a Data Fiduciary and ensures reasonable safeguards to prevent data breaches and unauthorized access.

17. Data Breach Notification

In the event of a personal data breach that may impact your rights or freedoms, we will notify affected users and relevant authorities in accordance with applicable data protection laws.

18. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website constitutes acceptance of the revised policy.

19. Grievance & Data Protection Contact

For privacy-related concerns, data access requests, or grievances, please contact:

We aim to respond to all verified requests within a reasonable timeframe, in accordance with applicable laws.

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